REVIEWS

Serviced A/C on two of my cars here. These guys have done an outstanding job. Highly recommend!

Daniil Karpenko

Ok let me tell you about beyond customer service. I called them and told them about a check engine light problem. Not only did they pick my car up for free they also delivered the car back without charging me!!! I had no way to get the car there because I work. I've taken a few cars there for repairs and won't go anywhere else!!!! If you want your car fixed right then go to dolphin automotive!!!!!

michael woodlief

This is my first experience with Dolphin Auto and so far I've been very happy with them. They may not have been able to give me good news but they are doing everything they can to help me right now. Right now, I'd say I've found the shop I will be entrusting my future maintenance needs to.

Sarah Perkins

Great service, good people.

Warren M Riddle Jr

Excellent service. Best price in town. Had the ball joints and brakes etc. replaced on my 2012 Silverado after a collision. She was in bad shape! Truck toed in by Halls. Adrian and his crew did a great job. They look and feel perfect- Plus what a huge help everyone was with my also amazing Geico insurance adjuster Felecia. (All of this is very strange to say!) Post care instructions. 1 year warranty. Realistic expectations. Money, time, communication. Dolphin knocked it out of the park! Thank you guys. New lifetime customer.

Nicholas Biggs

They did my brake work Awesome service and friendly environment.

Kecia White

Great work

Annette Kinship

Good people good place to get repairs

Terry Griffin

College students car repair needed. They set up tow, fixed issue, and keep in communication with out of town parent. Will recommend.

David Shaw

Helpful and honest with fair pricing. Would highly recommend over any other shop in the area. Gained a loyal customer

Richard Ross

Adrian was awesome. They did more than they had to for a very reasonable price. Really pleasant experience. The work performed was to standard, and I was kept informed every step of the way. I really appreciate how everything was handled.

Aaron Bishop

Best customer service I'd ever had from an auto repair shop. The prices were great and the service was quick as well as having a super friendly and helpful staff. 10/10 would recommend

Devin Briggs

Had some work done there for my Toyota Sienna minivan Dylan is the one that did the work on it extremely happy with his work great people also had work done on my s10 pickup form adrian great guy both of these mechanics know their stuff extremely happy with their services thank you so much for the work you guys have done for me also the owner Steve super cool guy I highly recommend them to work on anyone's car

Corey Dechaine

Dylan was professional and knowledgeable. Another local repair shop could not fix my engine overheating problem, so I brought my SUV to Dolphins. Dylan diagnosed my water pump/ belt issues and had my vehicle repaired and returned to me by the end of same day. Will definitely return here for all my car needs.

Brad Propes

These guys are awesome And professional.Had my truck finished Less than an hour.

Ryan Taylor

We have had to take several of our cars here for service and have had really good service each time with very reasonable prices.

Brynda Hunter

My AC was malfunctioning and I couldn't get anyone to even answer the phone to look at it...stopped by to see these folks on the recommendation of the parts store...the gentleman knew immediately what was wrong with my car's ac and 40 minutes later i was on my way with working AC. Great folks. Good service Thank you.

Robert Lytle

Dylan was great and really professional. He was able to get me in same day and had my car ready within 24 hours. Other shops were quoting me 2 - 3 weeks before they could even look at my car. Really happy with my experience and will most definitely use this shop in the future.

Savannah Scala

although Adrian was not able to repair our transmission because it had something to do with the differential, he did refer us to someone else in South Asheville. he was very professional, courteous, and it is obvious that he's had a lot of transmission experience and a lot of dealing with the general public. and although he spent some time diagnosing our problem with our 2010 Ford Fusion, he did not charge a diagnostic fee. he also answered the phone which is something which is evaporating in today's business culture

R Bruce Gasperson

Very easy to deal with, did a great job as well

Jason Chadwick

We had an issue with our brakes while visiting from out of town, and the guys at Dolphin automotive were incredibly thoughtful about squeezing us in the day of our need. Plus they so kindly made arrangements for us to spend the day in a nearby town so we and the kids did not have to sit and wait. We were touched by their Southern kindness and would recommend this place to anyone!

Kristen Tiurchy

These guys are so kind and were able to squeeze me in same day. They all answered any questions I had and showed me what was going on each step of the way. Being a younger girl I?m always worried I?ll be ripped off but these fellas are legit. My new mechanics as long as I am here!

Autumn Michelle

These guys are great. They were hired for what seemed like a minor problem, but could see that it was larger. Called, explained, got permission, and did the work quickly and well, for a reasonable price. I've used them forc15+ years and have no regrets.

Fred Morgan

Great people

Tucker Richards

We were visiting the area from out of state. A couple of dash lights came on and I wanted to be sure we were safe on the steep mountain roads. The only issue was a faulty gas cap, for which they charged $30. If I?d been home, I would have expected to pay double that just to have the codes read. Honest, friendly and timely. I?d definitely recommend Dolphin.

Adrienne Smith

Really stand up guys! Came in to have my daughter's first car examined for potential repairs and not only did I get an outstanding price, I also got some vital tips about ordering parts that saves me a TON! The customer service was top notch and I will ABSOLUTELY be back!! Good mechanics are hard to come by these days. So I'm excited I've found these fellas ?

Amy Roberts

Steve, Michelle and the crew are Awesome!

Scott Kruger

These guys were top notch. In and out in less than 30 minutes for an oil change and tire rotation. They kept providing me with updates and went out of their way to provide tips on keeping my car in great shape. Great prices, great service, great people.

Keith Norris

I called all over black mountain trying to find a shop that would install customer bought parts and found dolphin automotive. Not only did they agree to install my parts but also gave me a great price!!!! i have an appointment in the morning to get my car fixed!!

Michael Woodlief

Awesome customer service and they are professional. Would definitely bring my vehicle to this place. Thanks for your help

brent hinkle (Big Country)

Very honest good or bad. Trust them 100%

Donna Pressley

Great Service. Great Price!

Alpha Omega

It can be so overwhelming or even intimidating to choose the right person to fix your car. Whether you baby your car (like me who named her Sylvia the Silver Subaru) or simply see it as a way to get from point A to point B. You read all the reviews and still have trouble deciding! Especially when you see some reviews that don?t paint the prettiest picture. It?s important to carefully read them all. You?re no dummy. You can tell when someone just had a bad day and is looking for an outlet. You can also tell when someone is genuinely pleased. I?m of the latter category (thankfully!) Alas, I?m getting off topic! I?ve known the owner, Steve, for over 25 years, but that's not the reason I keep coming back. Sure, I enjoy our delightful banter and updating him about how my folks are doing. I also enjoy hearing about his family and exchanging recipes with his wife. That's not why I've brought every single car I've owned to Steve, the owner of Dolphin Auto (even back when he was still working for another shop.) I bring my cars to Steve because my Dad brought his cars to Steve. I bring my cars to Steve because I TRUST him implicitly. I'm not totally devoid of mechanical know-how when it comes to my vehicles. I've been changing the oil and working on my motorcycles my whole life. I do the research and know what's what when it comes to the work I need done. I prefer to bring my cars to Steve because I don't like crawling under them anymore. I bring my cars to Steve because he?s a decent man who?s never steered me wrong. I bring my cars to Steve because if my Dad says to trust him, then I don?t need to look elsewhere. Through the years, I?ve had every kind of car crisis you can imagine. And every time, I call Steve up and explain in excruciating detail what the noise is or what the service manual says. He ALWAYS takes the time to walk me through his recommendations. He searches far and wide for the best part within my budget. He gives me all the details that I need to be able to make an informed decision. Then he supervises the work and drives the car afterward to make sure everything feels right. He?s even driven me home and picked me back up when my car was ready! (I can?t promise that for you though?maybe that?s a perk of knowing him for two and a half decades?) At this point, you probably forgot I was talking about a mechanic! He?s not just a mechanic, he?s more than that. Steve is a consummate automotive professional who happens to work with differentials, head gaskets, and wires. He's also a dear family friend. And, he offers a 12-month, nationwide warranty! Not because you?ll need it, but because he knows it?ll give you peace of mind as you embark on your next great adventure. Whether it?s just driving to work knowing you?ll arrive safely on a cold winter morning, or heading out on a cross-country road trip to see the amber waves of grain. Just like with every lasting relationship with someone who provides such a critical service for you, begin with a conversation. Give him a call and tell him D sent you. See if it?s a good fit. I?m not going to promise you?ll be a match made in heaven. But I will tell you that you?ll be treated fairly and with respect, whether you speak with Steve or his wife, Michelle. Imagine the relief of knowing who to turn to whenever there?s an issue with Sylvia, or Roxy, or Hopper, or Stella, or Landy, or Ol? Bluefus?(I name all my cars and Steve has known them all!) If it feels right, you?ve just made a step in the right direction. And you have one less thing to worry about in this crazy world!

D M

speedy&helpful

Andrew Burst

Good people, support small businesses

Susan Ware

Best mechanics in NC. Wouldn?t take my car anywhere else.

Anthony D

These guys are always professional and very quick to get your car back to you!

James Shook

I have jus picked up my dear old volvo wagon which had major surgery (head gasket, timing belt and water pump too) and they were great. Not many places would take on this mega project and with enthusiam (ha) Bessie is ticking over nicely it seems, so far so good. They were fast, professional, kept me informed of what was going on, and the price was really really good. Wicked sense of humour too . Fully recommend.

Belinda Box

Great current staff, super fair pricing too!

Kimber Nissa Campbell

Had work done here three times over the last few years. They do good work, stand by it and are really quick getting your vehicle back to you.

Daniel Crisp

Always a great experience!

Donna Ball

The crew at Dolphin are quick, honest, and reasonably priced. They were willing to work with me on some in depth issues with my truck, and were very communicative throughout the whole process. I felt like they went above and beyond to try and help me out. Would highly recommend!

Kimber Jones

We were from out of town and they got us in quickly and fixed our truck. Their price was fair and about what we thought it would be. They let us use their jeep to drive for the day. Very kind and helpful people. Thank you Dolphin automotive.

ARH3

This place rocks my step dad works here "Jason" he get suff done fast and reliable price for good parts he drives 1 hour to get to his job cause it realy is a good job they rock go to them if u need any thing done

Serenity Bailey

Great guys. Nice service. Dependable.

MetaZen

Great experience here. My truck made a very sudden grinding noise with the brakes at 11 am this morning. I called multiple auto repair shops in Black Mountain, and Michelle said I could bring in the truck now. I needed it to return to Florida this evening. Steve offered me the use of his Jeep to pick my son up while they did diagnostics--turned out the calipers locked up. I dropped off the car around noon and had it back by 3:30. Very happy so far. Michelle knew I was returning to Florida and included the brake warranty with my paperwork with an 1-800 number to call if there are any issues. I would go back if I had to. I would use them if I lived locally. Thanks guys.

Dianne Gerrity

They are super to work with - went above and beyond to get our truck fixed right! Thanks to them our old Ranger is still 'truckin'

BJ McManama

My friend and i are just sitting here going off... about how much we freaking love this place. Words cannot describe how awesome and pleasant they are to work with. They look out for their custormers. Taking my car there tomorrow!

K A

They were quick, efficient and affordable. Great place to work with

Laura Holloway

I`ve had a major tine up done and electrical work done by these guys and have had no problems. They dont overcharge or try to scam you like alot of shops do. I highly recommend them.

Richard Silver